Privacy Policy

Last Updated: April 25, 2025

This Privacy Policy describes how CreatorCraft Academy ("we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, enroll in our courses, or interact with us in any way.

Information We Collect

We collect information that you provide directly to us, information we collect automatically when you interact with our website, and information from third-party sources.

Information You Provide to Us

We collect information you provide when you:

• Create an account or register for our courses
• Complete forms on our website
• Participate in surveys, contests, or promotions
• Communicate with us via email, phone, or other channels
• Submit assignments or projects as part of our courses
• Provide feedback or testimonials

This information may include:

• Identity information (name, date of birth, etc.)
• Contact information (email address, phone number, etc.)
• Educational and professional background
• Payment information
• Course preferences and goals
• Content you create as part of our courses

Information We Collect Automatically

When you interact with our website, we automatically collect certain information about your device and your interaction with our website, including:

• Browser and device information
• IP address
• Pages you view and links you click on our website
• Referral information
• Time spent on pages and course materials
• Information collected through cookies and similar technologies

For more information about our use of cookies and similar technologies, please see our Cookie Policy.

How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Our Services

• Processing course enrollments and payments
• Delivering educational content and materials
• Providing student support and feedback
• Analyzing course engagement and effectiveness
• Improving our website and educational offerings
• Developing new courses and features

Communication and Marketing

• Responding to your inquiries and support requests
• Sending administrative notifications about your account or courses
• Providing information about course updates or new offerings
• Delivering newsletters, promotional content, or other marketing communications
• Conducting surveys and collecting feedback

Legal and Security Purposes

• Complying with legal obligations
• Enforcing our terms and policies
• Protecting against fraudulent, unauthorized, or illegal activity
• Ensuring the security of our website, systems, and services

How We Share Your Information

We may share your personal information with the following categories of recipients:

Service Providers

We share information with third-party service providers who help us operate our business and deliver our services, including:

• Payment processors
• Cloud hosting and storage providers
• Learning management system providers
• Analytics and marketing service providers
• Customer support platforms

Educational Partners

We may share information with educational partners, such as instructors or industry professionals who assist in delivering our courses or providing feedback on student work. These partners are bound by confidentiality obligations.

Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent

We may share your information with other third parties when you have given us your consent to do so.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You may access and update certain information about your account through your account settings. You may also contact us directly to request access to, correction, or deletion of your personal information.

Marketing Communications

You may opt out of receiving marketing communications from us by following the unsubscribe instructions included in our marketing emails or by contacting us directly.

Cookies and Tracking Technologies

You can manage your cookie preferences through your browser settings and our cookie preference center. For more information, see our Cookie Policy.

Data Protection Rights

Depending on your location, you may have additional rights under applicable data protection laws, such as the right to object to processing, data portability, and the right to lodge a complaint with a supervisory authority.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the nature and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, applicable legal requirements, and operational needs.

International Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We implement appropriate safeguards to protect your information when transferred internationally, in accordance with applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without valid parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date. Your continued use of our services after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us through our website.